Tenant FAQs
Answers to your frequently asked questions
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How do you handle maintenance issues?
CL Boston Property Management handles maintenance issues by email, phone, or our Tenant Portal and aims to have matters handled as soon as possible, often the same day.
pm@clbostonhomes.com (617) 932-7543 -
Are pets allowed?
CL Boston Property Management doesn't allow pets in most of its properties. However, please contact us directly through email or phone so we can check if the property is a perfect home for you and your fur-baby! -
How to schedule a visit?
To view a property simply send us an email at pm@clbostonhomes.com or text (617) 932-7543. You may also fill out the form by clicking the link. We will send you a confirmation email once it is received. -
How to apply and what are the requirements?
Age 18 years and older. All applicants must submit the following:
- Most recent 1-month pay stub
- Valid ID
- Co-signer Application form (if needed)
- Filled out an online application form
- Application fee is due upon applying online (non-refundable)
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What are the move-in costs?
The move-in costs are first and last month rent, security deposit, broker fees, and application fees. This may varies from landlords. -
What are your leasing criteria?
A prospective tenant's income should be 3x or more of their rent. Good credit standing without judgment/criminal record. We might ask for a co-signor if needed. -
How long will you hold the unit?
Upon approval, the balance is due immediately unless prior arrangement is made. -
How do I protect my right as a cosigner?
Even without receiving any benefit from the property, cosigning a lease means you accept financial responsibility if the tenant could not pay in the rental property he or she is in. -
What should I do if there are maintenance issues?
You can email us at pm@clbostonhomes.com or call us at between 9-5PM Monday-Friday. Emergency – Please dial 911 -
Do I need to get renters insurance?
We highly recommend you get renters insurance but it is not required. This is the best way we can ensure that your personal belongings are protected.
Our go-to vendor:
Youssef Elmountassir
Lead Sales Consultant
Comparion Agency Insurance, a Liberty Mutual Insurance affiliate.
Youssef.elmountassir@comparioninsurance.com -
When can I get the keys to the unit?
Lockbox code will be given to you the evening prior to your move in date or the day of.
